We take a proactive hands-on approach to property management, keeping on top of every detail and preventing minor issues turning into major problems. Whatever your property – a single retail unit, an industrial facility, or a multi-let office building – we promise it will be in safe hands.
Respect for the duty of care
We take our duty of care seriously. Often, new clients come to us after a poor experience with a previous commercial property agent. It’s then down to us to prove we’re different.
Here’s what you need to know:
- We don’t let rent arrears build up
- We don’t allow let property to fall into disrepair
- We don’t let tenant issues fester
- We’ll never put you in breach of your lease obligations through negligence
If you decide to trust us to manage your property and represent your interests, that’s exactly what we’ll do.
Our success comes because we work to build positive relationships with both landlords and tenants. By taking the time to understand each party’s requirements and communicating effectively, we minimise the risk of any disputes. Tenants are happy and keen to renew leases when the time comes. Landlords are relaxed, knowing we’re on top of things.
We agree an individual set of services with each client – no fitting into standard packages. Whatever services you ask us for, you can be confident we will:
- Establish sound processes and routines
- Report as agreed
- Address concerns promptly
- Deal with issues sensitively
- Maintain comprehensive records
Director level point of contact
As a director-led company, we provide a consistent point of contact and level of service. You always deal with an experienced RICS professional who knows you, your properties, and your tenants. You can also ask for – and get – advice as and when you need it.